Interesting WOM Study

A very interesting study stumbled upon while reading the NYU PR graduate school blog

Surprisingly, the study found that less than 40% of consumers use e-mail to make recommendations to others, including via personal e-mail (37%), by e-mail forwarding (32%) or through mass e-mails (12%). While slightly higher percentages of Influentials use e-mail (personal e-mail 53%, e-mail forwarding 39% and mass e-mails 18%), face-to-face communication still far outweighs this medium.

Guy Kawasaki’s Blog July 06

Sharing is nice. Please share with a friend or colleague.

Related posts:

  1. Study: Search Marketers Are Not Making Business Case
  2. Accountability drives growth

Related posts:

  1. Study: Search Marketers Are Not Making Business Case
  2. Accountability drives growth
 
Jul 9, 2006 · Comment · Shortlink: http://openmk.co/4J
In category: marketing strategy
   
 

Add your comment